Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Can I cancel or modify my order?
We understand that plans can change. If you need to cancel or modify your order, please contact our customer service team as soon as possible.
Orders are processed quickly, so while we cannot guarantee cancellations once processing begins, we will do our best to accommodate your request.
For faster assistance, reach us through our Contact Uspage. Our support team is always ready to help.
Do you have a physical store?
We currently do not have a physical store, but we ship directly from our warehouses to ensure fast and reliable delivery. Plus, we offer free shipping and free returns, so you can shop with complete confidence and try our products risk free.
2. Product Questions
Product Specific Questions
For details about a specific product, please visit that product’s page to view all related information and FAQs. If you still can’t find what you’re looking for, feel free to contact us and our team will be happy to assist you.
3. Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Do you offer installment payment options?
We currently do not offer installment payment options. However, when we do, we’ll notify our customers by email.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
4. Shipping Questions
How long does shipping take?
Shipping time varies depending on your location and the shipping method you choose. Please refer to our shipping policy for more details.
How much does shipping cost?
We offer free shipping on all orders, no matter where you are.
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes. Please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.
5. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing sales.agomora@aegisecom.com or by calling our toll-free number at +1 (917) 795 8597
What are your business hours?
We operate Monday to Sunday and are available 24/7 to assist you whenever you need support.
How can I provide feedback?
We welcome and value your feedback! You can leave us a message through our contact page on our website, or email us at sales.agomora@aegisecom.com
